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FREQUENTLY ASKED QUESTIONS
Rudd Creative FAQs
I offer brand-specific social media designs, all handmade using design programs such as Canva. Every design is created specifically around your business, brand and message.
I start every design with a blank canvas and begin with the most important points you want to communicate. From there, I build and adjust the design to make sure the key message stands out without overwhelming the viewer.
You can contact me at ruddcreative@gmail.com. We can then discuss what you're looking for and the ideas you have for your design.
Yes. A non-refundable deposit is required before work begins. You can find the deposit amounts within our pricing information.
The remaining balance must be paid before you receive your final designs.
We'll discuss a timeframe when we talk about your design. This can vary depending on the size and requirements of your project.
Two revision requests are included per post.
Please provide any logos, images, wording and information you'd like included in your posts.
Yes! I can create designs around your existing branding, including your colours, logo, fonts and overall style.
That's okay! We can work together to develop a style that feels unique and consistent with your business.
Yes, of course. I can help you refine the wording and decide what information should be included within your design.
Yes. As long as you have the necessary permission to use the photographs, we can certainly incorporate them into your designs.
No. Rudd Creative does not use generative AI to create our designs. Our designs are created by hand using design software.
AI-generated designs can often feel generic and become crammed with too much information. Although AI is easily accessible, it doesn't necessarily understand what makes your individual brand stand out. At Rudd Creative, we focus on your brand, the main selling point or purpose of each post, and the information your audience actually needs. The aim is to create something clear, individual and designed with purpose.
Yes. Every design is created around the individual client's brand, content and requirements. We don't simply use the same design for every business.
Your finished designs can be supplied as PNG or PDF files, depending on your requirements.
Yes. Let me know which platforms you plan to use your designs on so this can be considered when creating them.
Unfortunately, we don't currently offer animated posts, but this is something we may introduce in the future.
Yes. We currently offer a single-post service alongside the design packages listed on our website.
Of course! You can come back and order additional designs whenever you need them.
Send us an email and we can discuss what you're looking for. If it's something we can help with, we'd be happy to discuss your ideas.
You can cancel your project, but your deposit is non-refundable once your order has been placed. Please see our Terms & Conditions for full information regarding cancellations and refunds. Your statutory rights are not affected.
We may showcase completed designs on our website, social media or portfolio as examples of our work. If you don't want your finished designs displayed, please let us know.
Yes. If you don't want your completed work displayed in our portfolio or on social media, just let us know. Your project information and files will be handled securely and will not be shared unnecessarily.
You can contact us at ruddcreative@gmail.com and we'll be happy to help.
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